Privacy Notice

1. Who we are

This Privacy Notice is provided by Coman Campbell, the data controller for Ironwise. We are responsible for deciding how your personal data is used and protected.

2. Data we collect

• Account data: email address, authentication credentials, and user ID.
• Intake responses: age range, fitness level, goals, mobility, available time, equipment, and health considerations you choose to share.
• Usage data: pages viewed, features used, device type, and IP address (via standard server logs and analytics).
• Support data: messages or inquiries you send us.

3. How we use your data

• To create and manage your account.
• To generate and display/dashboard your 26-week fitness plan.
• To process payments and maintain records of purchases.
• To provide customer support and respond to inquiries.
• To improve the service, fix issues, and understand usage patterns.
• To send service-related updates (not marketing, unless you opt in).

4. Legal basis

. We process your data based on: (a) contract performance — to deliver the service you purchased; (b) legitimate interests — to improve and secure the service; (c) legal obligation — for tax and record-keeping; and (d) consent — where you explicitly agree, such as marketing communications.

5. Data sharing

We share data only with trusted categories of recipients:

• Paddle, our Merchant of Record, for payment processing, subscription management, tax compliance, and invoicing.
• Hosting and analytics providers that help us run and improve the service.
• Professional advisers such as legal and accounting professionals, when necessary.
• Authorities, when required by law or to protect our rights.

6. Data retention

We keep your account and purchase data for as long as your account is active or as needed to provide the service and comply with legal obligations. When no longer needed, we delete or anonymize your data.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us using the details on this site. We will respond within one month where required by law.

8. Security

We use appropriate technical and organizational measures to protect your data, including encryption in transit, access controls, and secure authentication.

9. Cookies

We use essential cookies to keep you signed in and maintain your session. Analytics or marketing cookies are only used if you consent to them. You can manage cookie preferences through your browser settings.

10. International transfers

Your data may be processed outside your country of residence. When this occurs, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions to protect your data.

11. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page with the updated date.

12. Contact

For privacy questions or data requests, contact us through the support channels listed on this site.